Emotional Intelligence

Emotional Intelligence (1-2 hours)

Increasing awareness of and facility with Emotional Intelligence sets the stage for a better understanding of individual follower responses and reactions and for fine-tuning leadership approaches to the challenges of leading an educated, professional force in the situations leaders face today. For leaders, familiarity with Emotional Intelligence can improve the leader-follower relationship, increase understanding of what produces results in followers, and help address interpersonal issues in all aspects of personal and professional life. In this lecture, the four domains of self-awareness, self-management, social awareness, and relationship management are discussed, along with practical strategies to activate these domains.

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